Interesting article over at Infoworld: Why Do Cell Phones Suck So Much? hits it right on the nail. Maybe if they start to make it more user friendly and it doesn't take millions of taps to get to do one task, it may improve sales and better customer satisfication.
On a recent Saturday night my wife and I went out shopping for cell phones. (I know, I know, doesn't sound like much of a date.) I'm going to replace my Treo 650 and my wife wants to replace her Motorola RAZR with something that's easier for texting.
We stopped by the local AT&T store to see what's on offer. (Although my wife's on Verizon.) Lots of choices but still pretty frustrating. There are phones that have 3G GSM and Wifi (but weigh too much) there are phones that have a great user interface (but no keyboard) there are phones that have a camera (but no wifi or vice verse) and phones that have all the right features but you'd never be able to figure them out.
I got to wondering a very basic question: why do cell phones suck so much? My thesis is that they suck because they've been designed by committees.
Read on at Infoworld