"GoodLink went above and beyond our expectations for wireless messaging," said John P Jones, vice president of technology, DMX Music. "Other solutions, like the BlackBerry, didn't feature the same level of support for mobile devices from such a wide array of manufacturers. GoodLink's intuitive Microsoft(R) Outlook-like interface was consistent on every device we tested and allowed our employees to become productive almost immediately with minimal support from IT. We shifted to a standards-based approach that gave us more choice, flexibility, and a future-proof solution."
As a global leader in digital music and visuals programming, DMX Music offers access to one of the world's largest digital music and video libraries, delivering more than 500 styles of non-stop music via digital cable, satellite, DVD, the Internet and airline aircrafts. The company's international reach stretches over six continents and is delivered to more than 11 million homes, 180,000 businesses and 30 airlines daily, with a daily worldwide listening audience of over 100 million people.
DMX Music selected GoodLink running on the Treo 650 smartphone to replace the company's BlackBerry deployment. Good's ability to deliver wirelessly synchronized email, contacts and calendaring on a wide variety of mobile devices and carriers throughout the world were strong factors driving DMX Music's selection. Good was also chosen because of its robust administrative capabilities. With geographically dispersed employees in North America and Europe, DMX Music IT staff required a simple, cost-effective way to remotely provision devices. Using Good's Secure Over-the-Air application management technology, IT administrators eliminated the need to physically handle mobile devices and were able to remotely provision them within 30 minutes, a cost savings estimated at nearly $250 per device. To date, the company has empowered hundreds of employees on both continents to respond to customer needs and become more productive while away from the office.
"DMX Music chose Good because our industry leading platform- and device-independent solution enables true device choice and easy IT management," said Terry Austin, president worldwide sales and marketing, Good Technology. "Customers are calling for an alternative to protect their mission-critical business operations and investments, and are concerned about being restricted by a solution with a single point of failure. With our device-agnostic approach, customers are assured the most secure, reliable and cost-efficient technology to deliver mission-critical information to employees outside of the walls of the corporation."
More than 8,000 organizations in financial services, government, legal and other industries rely on GoodLink for 24X7 access to email, calendar, contacts and other key business applications, including seven of the Fortune 10. Good Technology provides a powerful wireless messaging alternative on a broad choice of mobile devices with enterprise-class security, manageability, and a Network Operations Center-based service.